Frequently Asked Questions

Not sure about the size?

We get it – finding the right fit online isn’t always easy. That’s why we include a size chart on every product page and we mention the model’s height, weight, and the size they’re wearing. Hopefully, that helps! And if you’re still unsure – just drop me a message. I’ll be more than happy to help – I’m here for you! 🤍
When will my order be shipped?

We usually need 2–3 business days to pack your order with love and care 💌 As soon as it’s on its way, you’ll get a shipping confirmation with a tracking link. if you ordered something on pre-order, the shipping time will be different. Don’t worry, we always mention the estimated shipping date clearly on the product page.
How can I track my order?

Once your package leaves us, you’ll get an email with a tracking number – follow the link and keep an eye on your goodies :)
Do you ship worldwide?

Yes! We send our pieces around the globe 🌍 Just a heads-up: delivery times and costs depend on where you are.
Can I return something if it doesn’t fit?

Of course. If your item is unused and still looking brand new, you can return it within 14 days of delivery. Just shoot us a message at semyazzalab@gmail.com / instagram @semyazza.pl – we’ll help you out!
I made a mistake in my order! Can I fix it?

No worries! If we haven’t shipped it yet, we can usually update or cancel your order. Just reach out ASAP at instagram @semyazza.pl / semyazzalab@gmail.com and we’ll try to catch it in time.